Terms of Service

1. Acceptance of Terms

By using G-CARD services, you agree to these Terms of Service. If you disagree with any part, please do not use our services. These terms constitute a legally binding agreement between you and G-CARD.

2. Service Description

G-CARD provides:

• Digital invitation card (e-card) creation and customization
• SMS and WhatsApp distribution to your guest list
• Unique verification code generation for each invitation
• On-site verification team services for event entry management
• Real-time analytics and attendance tracking
• Customer support throughout the service period

3. User Responsibilities

Event Hosts must:

• Provide accurate event details and guest contact information
• Ensure guest consent for receiving SMS/WhatsApp invitations
• Comply with all applicable laws and regulations
• Not use the service for illegal, harmful, or fraudulent purposes
• Respect intellectual property rights in content and designs
• Coordinate with our on-site team for event day verification

4. Payment Terms

• Service Fees: Payment due upon service booking confirmation
• Additional Costs: SMS/WhatsApp charges based on guest count
• On-site Team: Additional fees for verification team services
• Payment Methods: Credit cards, bank transfers, mobile payments
• Currency: All prices in USD unless otherwise specified
• Late Payments: Service may be suspended for overdue accounts

5. Cancellation and Refund Policy

Cancellation by Client:

• More than 7 days before event: Full refund minus processing fees
• 3-7 days before event: 50% refund
• Less than 3 days before event: No refund
• Same day cancellation: No refund, full charges apply

Cancellation by G-CARD:

• Full refund if we cannot provide promised services
• Alternative solutions will be offered when possible
• Force majeure events may affect service availability

6. Service Limitations

SMS/WhatsApp Delivery:

• Delivery depends on third-party network availability
• We cannot guarantee 100% delivery rates
• Guest phone numbers must be valid and active
• Some carriers may block promotional messages

On-Site Verification:

• Service area limitations may apply
• Minimum advance booking required
• Weather and accessibility conditions may affect service
• Event venue must provide appropriate verification setup space

7. Intellectual Property

• G-CARD Platform: All rights reserved by G-CARD
• E-card Templates: Licensed for single event use only
• Custom Content: Client retains rights to their original content
• Usage Restrictions: No resale or redistribution of our templates
• Verification Technology: Proprietary G-CARD technology

8. Privacy and Data Protection

Data handling is governed by our Privacy Policy. Key points:

• Guest data used only for invitation delivery and verification
• Secure encryption for all data transmission and storage
• Automatic guest data deletion 30 days post-event
• GDPR and applicable privacy law compliance

9. Liability and Disclaimers

Service Availability:

• Services provided "as is" without warranties
• We strive for 99.9% uptime but cannot guarantee continuous availability
• Third-party service disruptions may affect our service delivery

Limitation of Liability:

• Liability limited to service fees paid
• No liability for indirect or consequential damages
• Event host responsible for guest data accuracy
• Force majeure events exclude liability

10. Prohibited Uses

G-CARD services cannot be used for:

• Spam or unsolicited communications
• Illegal activities or fraudulent purposes
• Harassment or harmful content distribution
• Violation of third-party rights
• Misrepresentation of event details
• Circumventing our verification systems

11. Service Modifications

G-CARD reserves the right to:

• Modify service features with reasonable notice
• Update pricing with 30 days advance notice
• Discontinue services with appropriate transition period
• Enhance security and verification measures

12. Termination

We may terminate services if:

• Terms of Service are violated
• Payments are consistently late
• Prohibited activities are detected
• Legal requirements mandate termination

13. Governing Law

These terms are governed by the laws of [Your Jurisdiction]. Disputes will be resolved through:

• Good faith negotiation first
• Mediation if negotiation fails
• Binding arbitration as final resort
• Courts of [Your Jurisdiction] for legal proceedings

14. Force Majeure

Neither party is liable for delays or failures due to circumstances beyond reasonable control, including natural disasters, government actions, network outages, or pandemics.

15. Contact Information

Last Updated: January 1, 2025

These terms may be updated periodically. Continued use of our services constitutes acceptance of updated terms.